Privacy Policy

Privacy Policy

Last Updated: 2nd of May 2025

At Bula Vinaka Wellness Hub, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services, programs, and website.

• Personal details: name, contact information, cultural background, etc.
   
• Health-related information: shared voluntarily during counselling sessions
   
• Booking and payment details: only when you register or pay for services
   
• Website usage data: such as page views, location, browser type (via cookies)
   

We use your data to:

• Provide counselling and wellbeing services
   
• Register you for programs and workshops
   
• Communicate with you (e.g., confirmations, updates)
   
• Improve our services and digital platforms
   
• Comply with professional or legal obligations (e.g., mandatory reporting)
   

• All counselling and wellbeing services are conducted in confidence.
   
• Health-related information is stored securely and only accessed by authorised personnel.
   
• We use trusted platforms for payments and bookings to keep your data safe.
   

We do not sell or share your personal information with third parties unless:

• Required by law (e.g., safety concerns or court orders)
   
• You give written consent
   
• We are working with a trusted partner (e.g., IT or booking platform) bound by confidentiality
   

You have the right to:

• Access the personal data we hold about you
   
• Request corrections or updates to your information
   
• Withdraw consent or opt out of communications at any time
   

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings.

If you have any questions or wish to make a privacy request, please contact us at:

Bula Vinaka Wellness Hub
Email: [Insert email]
Phone: [Insert phone number]
Website: [Insert URL]